Ai Tool #12 - Moveworks: AI Copilot Automating Employee Support

Moveworks is an AI-powered business tool that serves as a copilot for employees, automating support and streamlining work processes. With the ability to integrate with various business systems, Moveworks empowers employees to find answers, automate tasks, and create content.

One of the key features of Moveworks is its copilot interface, which offers a user-friendly experience for employees. Through this interface, employees can ask follow-up questions, auto-translate messages, generate summaries, and provide citations. This feature enhances the overall user experience and encourages employees to actively engage with the tool.

In addition to the copilot interface, Moveworks enables task automation across multiple business applications. This includes automating tasks such as updating security groups, booking paid time off (PTO), and submitting purchase orders (POs). By automating these processes, Moveworks helps to save time and increase efficiency for employees.

Moveworks also offers automation for ticket filing and routing in department-specific ticketing systems. This automation streamlines support processes, ensuring that tickets are filed correctly and appropriate actions are taken.

Another valuable feature of Moveworks is its enterprise search capabilities. Employees can easily search for knowledge, files, and data across all business applications, saving time and improving productivity.

To enhance the knowledge management process, Moveworks utilizes generative AI to speed up content creation and fill knowledge gaps. This ensures that employees have access to up-to-date and accurate information.

Moveworks also includes features such as employee notifications, approval workflows, and internal communication tools. These features enable effective communication and collaboration within the organization, ensuring that critical information reaches employees in a timely manner.

The adaptability of Moveworks is highlighted by its adaptable machine learning architecture. The tool can seamlessly swap out models, incorporating foundation models, fine-tuned models, and Moveworks' own MoveLM. This ensures that the tool remains up-to-date and can effectively handle various use cases.

Moveworks' proprietary data and infrastructure further contribute to its performance. The AI models are trained on over 500 million examples of workplace language, ensuring accuracy and relevance. Additionally, the models are hosted on Moveworks' own infrastructure, optimizing performance.

Moveworks Features

• Automate IT support

• AI-powered employee experience

• Conversationalize finance workflows

• Search GTM tools in chat

• Make content discoverable

• Automate DevOps workflows

• Provision software, update distribution lists, reset passwords

• Book time off, understand benefits & payroll policies

Moveworks Pricing

Available upon request - Free demo available.